There is no such thing as no communication. At the organisational level, silence speaks volumes, and the message it imparts can be devastating.
Why real communication is needed more than ever
We are in a time of unprecedented change, where we are constantly asking our employees and customers to follow us into uncharted territory.
The 12 steps to strategic internal communication planning
Here are 12 steps that will help your communication efforts drive business results, build your reputation and earn you the role of trusted advisor and business partner.
Get off the sidelines and into the game
Most communication professionals thrive on activity rather than producing business results and that puts them at risk.
When Adding Value Is Real
A narrow view of communication makes it difficult to drive business results and create value.
Give Value Or Give Notice
It’s been more than a decade since human resources guru David Ulrich told HR professionals they needed to give value or give notice.
Skills and Talents that Drive Internal Communication
The Centre for Strategic Communication Excellence is honoured to provide excerpts from four senior communication professionals and their point of view.
Employee Engagement or Employee Advocacy?
Employee engagement has grown far beyond the common definition, moving toward employee advocacy.